When my pups were young, we didn’t know what to look for in a veterinary clinic (we’d never had our own pets before) and simply went with the one closest to our house. We got super lucky because the vet and staff were wonderful. Plus, when our pets were young, they really didn’t need much vet care apart from the basics. When we moved to Washington, our girls were ten years old and we had a much harder time finding a vet that was a good fit for us. At this stage, I was a more discerning pet parent, and my dogs had the need for increased vet care. We actually tried multiple clinics before settling on a practice that offers holistic and traditional care. We drive 45 minutes to see them, but it’s worth it! Here are some of the things I think it’s worth considering when looking for a veterinarian or other vet care professional.
Environment
Some dogs might not care how loud or busy the vet clinic is, but both my dogs were fairly anxious at the vet and appreciated a calm environment. Even if the vet you choose is large and busy, there are ways they can make your dog’s experience less stressful. You could stay in your car and ask the staff to call you when they’re ready. They might have a side door you can enter/exit that allows you and your pup to avoid interacting with other clients. When in the room, your vet might offer a noise machine to help reduce the chaos going on outside. We tried out a holistic vet that was closer to us, but when we got there, the environment was incredibly loud and stressful for Shiloh. I shared my concerns with the practice manager and they created what they called a Zen Room just for Shiloh and other anxious pets, complete with a cushy bed and noise machine and located as far away from the other rooms as possible. We were so appreciative that the practice made changes to benefit not only us but other pets. Eventually the holistic vet retired, which led us to the amazing vet we now see, but I mention this because you never know what your vet might be able/willing to do to make your visit less stressful for your pet. It never hurts to ask.
Partnership
How a vet and their staff interact with you and your dog is critical! Your vet should be your partner in providing the best care for your pup. Do they offer genuine care and compassion? When sharing new information with you, do they take the time to answer your questions? Are they willing to research pertinent information as needed? Or are you rushed through the appointment, feeling overwhelmed, frustrated and/or confused afterwards? To be fair, most veterinary clinics (and other animal care services) have more clients needing care than they have time to provide. I believe this is in part due to a shortage of qualified animal care staff in the workforce and the increase in pet parenthood during Covid. Nevertheless, you should absolutely look for a vet who will support you and your dog, within reasonable expectations. And if your vet goes above and beyond, you’re super lucky to have them. Thank them regularly for their service and care!
Philosophy
This one is a bit more nuanced, and everyone’s priorities will differ. Nevertheless, how a vet or other animal care professional approaches their practice is important. I appreciate a vet who can look at the big picture to determine the best approach to care for my pets. Some only consider traditional Western options of care, while others are knowledgeable about alternative treatments. Some vets automatically prescribe medications and treatments without explaining the benefits and possible challenges, which can result in you spending a ton of money and your pet enduring unnecessary tests or treatments. Some vets are willing to provide their clients with various options and help you understand the pros and cons so you can make an informed decision. You might find this less of an issue in their younger years, but as a dog ages, they tend to have more ailments. Depending on their age and quality of life, you might choose to decline a treatment that you would have considered in their earlier years.
Above all, remember that YOU are your dog’s advocate. Speak up to make sure your pet gets quality care that you feel comfortable with. It’s OK to disagree with your vet or other animal care provider. If they offer a solution that you don’t feel is appropriate (for whatever reason), ask them for alternatives. They should be willing to work with you. Ultimately, you want a support system that will enable you to provide the best possible care for your dog. Don’t be afraid to ask questions to determine if your care provider is a good fit for you and your pup. If your current vet isn’t providing you with the care you need, it’s OK to look elsewhere.
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